Privacy Policy
Your privacy and data security are fundamental to everything we do at ShareSpace
Last updated: December 2024
At ShareSpace, we understand that privacy is especially important when it comes to finding housing and connecting with potential housemates. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our platform designed specifically for women 50 and older.
We are committed to transparency and giving you control over your personal information. This policy will help you understand your privacy rights and how to exercise them.
Information You Provide
- Profile Information: Name, age, location, bio, photos, housing preferences, lifestyle information
- Account Information: Email address, password, verification documents (if provided)
- Communication Data: Messages sent through our platform, support inquiries
- Payment Information: Billing details for premium services (processed securely by third-party providers)
- Preferences: Search filters, saved profiles, notification settings
Information We Collect Automatically
- Usage Data: How you interact with our platform, pages visited, features used
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General location based on IP address (not precise location tracking)
- Cookies and Tracking: Essential cookies for functionality, analytics cookies (with your consent)
Core Platform Services
- Create and maintain your profile
- Match you with compatible potential housemates
- Enable secure messaging between users
- Verify user identities and maintain platform safety
Communication & Support
- Send important updates about your account or matches
- Provide customer support and respond to inquiries
- Send optional notifications about new matches or messages
Safety & Security
- Monitor for suspicious or inappropriate behavior
- Investigate reports and enforce community guidelines
- Prevent fraud and protect against security threats
Platform Improvement
- Analyze usage patterns to improve our matching algorithm
- Develop new features based on user needs
- Conduct research to better serve women 50+ in housing
With Other Users
We only share information you choose to include in your public profile:
- Profile information you've marked as public
- Messages you send through our platform
- Your general location (city/state, not exact address)
With Service Providers
We work with trusted third parties who help us operate our platform:
- Cloud hosting and data storage providers
- Payment processors for premium services
- Email and communication service providers
- Analytics providers (with anonymized data only)
Legal Requirements
We may share information when required by law or to:
- Comply with legal processes or government requests
- Protect the safety of our users or the public
- Investigate potential violations of our terms
- Protect our legal rights and property
Access and Control
- View and edit your profile information at any time
- Control who can see your profile and contact you
- Download a copy of your personal data
- Delete your account and associated data
Communication Preferences
- Choose which notifications you receive
- Opt out of marketing communications
- Set your messaging preferences
Data Portability and Deletion
- Request a copy of your data in a portable format
- Request deletion of your personal information
- Correct inaccurate information in your profile
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Secure data centers with physical and digital access controls
- Employee training on data protection and privacy
- Incident response procedures for potential data breaches
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
- Active accounts: Information is retained while your account is active
- Deleted accounts: Most data is deleted within 30 days, some may be retained for legal compliance
- Messages: Retained for the duration of both users' accounts
- Support records: Retained for up to 3 years for quality assurance
ShareSpace is designed exclusively for women aged 50 and older. We do not knowingly collect personal information from anyone under 50. If we become aware that we have collected information from someone under 50, we will delete that information immediately.
ShareSpace is based in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international data transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
- We will notify you via email and through our platform
- We will update the "Last Updated" date at the top of this policy
- For significant changes, we may require your consent to continue using our services
- Previous versions will be archived and available upon request
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: privacy@sharespace.com
Mail: ShareSpace Privacy Team
123 Community Lane
San Francisco, CA 94102
Phone: 1-800-SHARE-50